Phone Systems for Your Business

Your phone system serves a key role in your business, functioning as a main point of contact for your customers and employees. Whether your business is just getting started or continuing to grow, High Touch Technologies has a phone system that’s perfect for you.

Modern phone systems incorporate cutting-edge technology and powerful features that supercharge business communications. High Touch specializes in providing cloud/hosted, VoIP/Hybrid, and on-premise phone systems.

Resources / Downloads

Whitepaper

“Determine the Proper Phone System For Your Business”

Download Whitepaper

Webinar

“Cloud Phone Systems Explained”

Recorded Webinar

Hosted/Cloud

A complete, off-site hosted phone system that offers similar features to on-premise and VoIP phone systems.

On-Premise

A phone system that you completely house in your own building, including common equipment units, phone system cabinets, servers, and central processing units.

VoIP

An internet-based phone system powered by a broadband connection. VoIP offers flexibility with hosted and on-premise configurations.

Phone System Services

In addition to cloud, VoIP, and on-premise phone systems, High Touch offers the following services:

  • Support. On-site and remote support for business phone systems, including ESI and Mitel.
  • Installation. We’ll help you find the best phone system for your office, and get it up and running.
  • Cabling. Install or upgrade copper or fiber-optic cabling for data/network, voice, CATV, audio/visual, and paging applications.

1-800-326-6059

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Business Communications Hands

Cost

The type of phone system and the features you choose can affect the price of installing or upgrading your system dramatically.

Cloud and VoIP phone systems connect through your business’s existing internet connection. That connection is to a remote third-party phone company that houses your necessary phone hardware. These phone systems can provide lower initial equipment cost up-front, but there is no ownership of the system. However, these phone systems offer modern, collaborative features, including mobility.

With on-premise phone systems, you purchase IP phones that run through a router and network switch. On-premise phone systems reside at your physical location, often integrated into a computer equipment room or phone closet, and frequently lessening quality issues that can occur when connecting through the internet. Your up-front costs will be higher with a premise-based system, however purchasing an on-premise VoIP phone system provides lower total cost of ownership beginning around the second year for most companies.

Features

Phone System Features

  • Attendant Console
  • Call Detail Reports
  • Call Forwarding
  • Call Routing (Caller ID)
  • Call Screening/Monitoring
  • Color Screen
  • Find Me/Follow Me
  • HD Voice
  • Hot Desking
  • Mobile Phone Integration
  • Multisite
  • On-Demand Call Recording
  • Paging/Zone Paging
  • Remote Workforce Solutions
  • Simultaneous Ring
  • Softphone
  • Touch-screen Telephones
  • Virtual Office for Mobile Workforce
  • Web-Based Management Console
  • Wireless Phones (DECT and Cordless)
  • Work From Anywhere

Voicemail Features

  • Auto Attendant
  • Dial by Name Directory
  • Fax to Email
  • Personalized Voicemail
  • Virtual Attendant
  • Visual Voicemail
  • Voicemail Alert Notification
  • Voicemail to Email

Advanced Capabilities

  • Audio, Web, and Video Conferencing
  • Auto/Predictive Dialer
  • Automatic Speech Recognition (ASR)
  • Automatic Call Distribution (ACD)
  • Automatic Call Recording
  • Click-to-Call
  • Contact/Call Center Applications
  • Desktop Collaboration Applications
  • Integrated Instant Messaging
  • Interactive Voice Recognition (IVR)
  • Peer-to-Peer Video Chat/Screen Sharing
  • Skills-Based Call Routing
  • Text-to-Speech (TTS)
  • Third-Party CTI
  • Unified Communications

Testimonials

HOA Management Services

| Testimonial - Business Communications, Testimonial - Wichita | No Comments
High Touch is a great company to work with. From their sales team to their support service, High Touch is second to none. Eight years ago, we approached High Touch.…

Success Story: J.P. Weigand & Sons, Inc.

| Testimonial - Business Communications, Testimonial - IT Solutions, Testimonial - Wichita | No Comments
Weigand Finds an Information Technology Partner, Not Just a Solution J.P. Weigand & Sons, Inc. was founded in 1902 and is now a third generation family-owned and operated Real Estate…
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