Microsoft Partnership

As a Microsoft Partner, High Touch Technologies serves customers as a subject matter expert for Microsoft products and services, dedicated to customer support and licensing.

We have over 20 years of experience supporting Microsoft software and products. With our extensive relationship, High Touch has earned entitled access to Microsoft’s engineers. This partnership allows High Touch to provide you the same level of dedicated service as Microsoft’s own employees, but on a more personalized level.


What is a Microsoft Partnership?

Microsoft awards its exclusive partnership status to uniquely qualified businesses who exhibit expert Microsoft product and service knowledge, ideals, and skills. Handpicked by Microsoft, High Touch is one of the company’s top-tier service providers in the Midwest.

High Touch’s Microsoft Partnership team operates with two key roles:

  • TSP – Technology Solutions Professional. A technical product evangelist who provides innovative solutions and addresses technically complicated concerns. A TSP helps you understand how Microsoft products function and how to troubleshoot complex errors.
  • SSP – Sales Solutions Professional. A co-selling resource who specializes in sales planning and business development. The SSP can identify ideal business solutions, discuss product pricing, and explain general product applications.

Partnership Customer Benefits

High Touch focuses on providing customized client services alongside Microsoft-branded products. By maintaining a hands-on relationship with High Touch, you can ensure that your company employs efficient technical solutions and up-to-date security protections.

Additionally, High Touch embraces all aspects of your organization, refining best practices and decreasing costs by employing your most efficient assets in the Microsoft toolkit.

Microsoft Cloud Immersion Experience (CIE)

As a trusted partner, High Touch can offer Microsoft’s Cloud Immersion Experience. High Touch works directly with you to provide tailored CIEs for specific industry and business goals. Through the CIE, you can observe Microsoft tools in action—High Touch delivers hands-on learning experiences that exhibit new and upgraded Microsoft tools.

Working with a trained facilitator, you learn how Microsoft products can streamline your workflow and improve productivity.

Microsoft Focus Areas

High Touch specializes in six major Microsoft solutions:

  • Office 365
  • Azure Cloud and Backup
  • Collaboration and Content
  • Mobility and Security
  • Cloud Productivity
  • Microsoft Dynamics GP and SL

Commitment to Excellence

Our trusted partner status stems from a 20-plus-year relationship with Microsoft. This extensive history underscores High Touch’s technical expertise with Microsoft products. Maintaining a trusted partnership requires a strong commitment to knowledge, innovation, customer service, and dependability. High Touch must uphold and improve its technical, engagement, and sales skills for Microsoft to continue our partnership.

Important Microsoft End of Support (EOS) Dates

Read the blog article from August 22, 2019.

Learn More

To read more about how High Touch can assist with your company’s technology needs, see IT Solutions, Security Solutions, Business Communications, Software Solutions, and Website Services.