A Point-of-Sale Designed by Restaurant People, Engineered by Tech People

Is your restaurant POS, frankly, a P.O.S.?

High Touch Technologies delivers cloud-based restaurant management software through Nigel, a platform designed to help restaurants manage ordering, payment processing, inventory, reporting, and operational workflows from a centralized system.

Nigel connects front-of-house and back-of-house activities, helping you gain better visibility into restaurant performance while simplifying day-to-day management.

From the dining room to the kitchen and back office, Nigel gives your team the tools needed to operate more efficiently and deliver a better guest experience.

Built for the Way Restaurants Actually Operate

No two restaurants are exactly alike (even those in the same franchise).

Some operate a single location. Others manage multiple brands across different markets. Some rely heavily on online ordering, while others focus on in-person dining experiences.

We designed Nigel with that flexibility in mind.

With Nigel, you can manage locations, menus, profit centers, and operational data from a centralized cloud-based platform. Need different menus for different regions? No problem. Need visibility across multiple locations? You’ve got it.

Whether you’re opening your first location or overseeing a growing restaurant group, Nigel provides the visibility needed to make informed decisions without adding unnecessary complexity.

A Better Experience for Guests and Employees

Great guest experiences don’t happen by accident—they happen when teams have the tools they need to serve customers efficiently and consistently.

Nigel gives you the tools you need to support online, mobile, and handheld ordering, pay-at-the-table functionality, and integrated loyalty programs from one platform. You can also track guest information and dining history, helping you better understand customer behavior and create more personalized experiences over time.

For guests, that means more convenience. For employees, it means fewer workarounds and less time spent jumping between hardware and systems.

Who Is Nigel a Good Fit For?

If your restaurant relies on servers, table management, kitchen coordination, and guest service, Nigel is worth a look.

The platform is particularly well-suited for full-service and casual dining restaurants where servers take orders at the guest table or at a walk-up counter, manage tables, process payments, and coordinate with kitchen staff throughout the guest experience.

Restaurants that rely on efficient communication between the dining room and the kitchen, need visibility into labor and sales performance, or operate multiple locations, often find the greatest value in Nigel.

Whether you’re running a single restaurant or managing a growing restaurant group, Nigel helps bring ordering, payments, reporting, inventory management, and daily operations together on a single platform.

What Can the Software Help You Manage?

Quite a bit.

Whether you’re running a single location or overseeing multiple concepts, Nigel gives your team the tools to manage daily operations without constantly switching between systems.

Operations and Management

  • Multi-location and multi-brand management
  • Enterprise menu management
  • Regional and location-specific menu customization
  • Real-time synchronization across connected devices
  • Operational dashboards and reporting
  • Real-time demand forecasting
  • Business intelligence integrations
  • Workflow management tools
  • Table layout and management
  • Importation of data from existing point-of-sale systems

Guest Experience

  • Online ordering
  • Mobile ordering
  • Handheld ordering devices
  • Pay-at-the-table functionality
  • Loyalty program support
  • Guest information and dining history tracking

Kitchen and Service

  • Integrated Kitchen Display System (KDS)
  • Real-time order tracking
  • Kitchen notifications
  • Front-of-house and back-of-house communication tools

Payments and Transactions

  • Integrated payment processing
  • Split checks
  • Split payments
  • Gift card processing
  • Discounts and promotions
  • Ticket adjustments and reopening capabilities

Security and Access Controls

  • User authentication controls
  • Role-based permissions
  • Employee access management
  • Device-level security controls
  • Cloud-based system monitoring

Frequently Asked Questions

Yes. Nigel supports online and mobile ordering.

Yes. Nigel includes integrated payment processing capabilities, as well as support for split checks, split payments, gift cards, discounts, comps, and transaction adjustments.

Yes. Nigel includes an integrated Kitchen Display System (KDS) that provides order tracking and kitchen notifications to help keep teams aligned.

Yes. Nigel includes integrated inventory management and inventory ordering capabilities that help restaurants maintain visibility into inventory usage and operational costs.

Yes. Nigel is designed to support multi-location operations, including menu management, reporting, and oversight across brands, regions, and locations.

Yes. Transitioning from another POS? High Touch Technologies can help simplify the migration process by supporting the transfer of operational data from existing systems to Nigel.

We Meet Your Restaurant Software Needs.

Your POS should help your team move faster, serve guests better, and provide the information you need to make confident decisions.

Whether you’re looking to improve reporting, simplify operations, connect the dining room and kitchen, or support growth across multiple locations, Nigel helps you bring those goals together in one platform.

Schedule a personalized demo and see how Nigel can help your restaurant operate more efficiently while creating a better experience for both guests and employees.