Building a Foundation
While studying in Wichita State University’s computer science program, High Touch’s founder Ted Cary began exploring how technology could influence more lucrative business ventures. Cary had a curious interest in understanding how technology could influence deeper facets of business outside of engineering and science. As his ideas flourished, Cary recruited two of his top students, Dave Glover and Mark Lenz.
Representatives from a leading company in the RTO industry approached the team with the idea of building a dynamic and reliable full-stack POS system to automate inefficient processes. The custom software solution engineered by Cary’s team set the groundwork for a customer-focused, software as a service (SaaS) business model.
In 1984, the team incorporated and formed High Touch Technologies, which focused on a platform of providing software, upgrades, and technical support.
Organic Growth and Acquisition
High Touch continued to grow in the SaaS sector, but also explored avenues to support sustainability and employee growth. In the early 2000’s, High Touch expanded into IT Solutions, offering outsourced IT, data services, cloud and on-site backup, telephony, virtualization, surveillance, cabling, and video conferencing. High Touch’s SaaS solutions evolved by offering customized software development programs to solve clients’ individual needs, including building new platforms and migrating legacy programs to modern systems. Eventually, with the foundation in place from its other ventures, High Touch began offering web development and SEO services.
As High Touch has expanded services, we extended our geographical footprint. In addition to our headquarters in Wichita, Kan., High Touch maintains offices in Corpus Christi, Dallas, Denver, Kansas City, and San Antonio. Currently, we serve clients in 49 states and four countries.
High Touch further increased offerings in 2018 by acquiring Associates Solutions, Inc. Through this acquisition, we added customer relationship management (CRM) software, enterprise resource planning (ERP) software, and established a larger presence in the Kansas City IT Solutions marketplace.
Also in 2018, High Touch entered a joint venture with Thrive Restaurant Group to develop and launch Nigel, a revolutionary new restaurant management platform.
High Touch currently operates under five lines of business: