Solutions That Work, Supported By People You Can Trust
High Touch Technologies is a software, technology, and business communications company dedicated to providing innovative solutions and reliable support across industries. We bring the human touch to technology—enhancing existing systems, expanding capabilities, and engineering dependable business solutions. As a company, we’re committed to fostering growth-minded business development.
Our journey began by pioneering the first comprehensive point-of-sale (POS) system for the rent-to-own (RTO) industry. Today, the RTO sector remains a cornerstone of our business, complemented by a growing portfolio of technology services and the development of Nigel, a next-generation POS system for the restaurant industry.
Building a Foundation
High Touch Technologies traces its roots back to Wichita State University, where founder Ted Cary explored how technology could drive smarter business solutions. With a keen interest in applying technology beyond engineering and science, Cary recruited two of his top students, Dave Glover and Mark Lenz, to help bring his vision to life.
Their breakthrough came when representatives from a leading RTO company approached them with a challenge: develop a full-stack POS system to streamline inefficient processes. The custom software solution engineered by Cary’s team laid the groundwork for a customer-focused software as a service (SaaS) business model.
In 1984, the team officially incorporated as High Touch Technologies, inspired by the book “Megatrends” by John Naisbitt. The term “high tech, high touch” reflected a vision where technology enhances human experiences, ensuring that while businesses embrace digital advancements, the human element remains at the core of every solution.
Growth and Expansion
High Touch quickly grew in the SaaS sector while exploring new opportunities to support long-term sustainability and employee development. In the early 2000s, we expanded into IT Solutions, offering:
- Outsourced IT and managed IT services
- Data backup and disaster recovery solutions
- Telephony and video conferencing
- Cybersecurity
As our SaaS solutions evolved, we introduced Custom Software Development, helping businesses build new platforms and modernize legacy systems. This foundation naturally led to expanding our services into Website Development and SEO.
As demand for our expertise grew, so did our geographical footprint. In addition to our Wichita, Kan., headquarters, we’ve established operations in Corpus Christi, Dallas, Denver, Kansas City, and San Antonio. Today, we serve clients in 49 states and four countries.
Restaurant Industry Innovation
In 2018, we entered a joint venture with Thrive Restaurant Group to develop and launch Nigel. Our Nigel restaurant management software offers restaurants a seamless way to process transactions, manage orders, and streamline operations.
Designed with operational efficiency, enterprise-level management, and custom configuration in mind, Nigel helps restaurants improve service speed and accuracy while providing insightful business analytics.