As a comprehensive technology solutions provider, we understand how your IT, Software, Website, and Communications solutions work together to power your business’s success.

We’ve been providing industry-oriented technology solutions for businesses, coupled with unmatched support, for nearly 40 years. Companies that serve people, like those in the retail and hospitality industry, have customers that demand excellence—you need a partner that understands technology and meets your expectations, so you can focus on delivering an outstanding customer experience.

Is your POS, frankly, a P.O.S.? Nigel is the cloud-based restaurant management point-of-sale system that’s changing the game. Nigel was designed by restaurant people (Thrive Restaurant Group) and engineered by tech people (us) to give restaurants the flexibility and functionality they need to succeed.

Features

• Server-held tablets
• Integrated Kitchen Display System (KDS)
• Engineered to Scale
• Pay by Location, or by Device
• Bring Your Own Credit Card Processor
• On-Prem Back-Up
• Enterprise Menu Management
• Real-Time Sales and Data Reporting

Spend more time focusing on your customers and less time fussing with your technology. High Touch can serve as your technology partner, supporting the IT that your retail or hospitality business uses to operate.

• Remote IT Management
• Data Backup and Recovery
• Help Desk/Support Center
• Email Filtering and Advanced Threat Protection
• Microsoft License Management
• Virtual CIO

Cyberattacks can happen at any time to any business, and those in the restaurant and hospitality are certainly not the exception. Think about all the customer information you handle daily, including credit card information—you don’t want your data to end up in the wrong hands. Your best defense is a multilayered cybersecurity solution.

• Website Filtering/DNS Management
• Advanced EDR
• Security Awareness Training
• Advanced Cybersecurity Solutions

How do customers interact with your business online? How does your company’s website look on a cell phone? In the retail and hospitality industry, especially, potential customers are researching your business online before making a purchasing decision—make your online impression count.

High Touch offers Website Services, including website development, management, security, and maintenance. Additional services, including Search Engine Optimization (SEO) and Business Listing Management, can help your company expand its digital footprint and reach more customers.

How many times a day does the phone ring at your business? You need a dependable, easy-to-use phone system that’s easy to use for your customers and employees. With a modern, cloud-based VoIP phone system, you can enhance your customer experience and empower your employees to get more done.

We improve communications. High Touch specializes in solutions from Avaya and Nextiva, offering complete phone systems, including deployment, training support, and equipment, all with simple, understandable licensing.