We Are Your IT Solution.

As your technology partner, we can help make IT easier for your business. With nearly 40 years of experience in providing technology solutions for businesses, we specialize in delivering comprehensive IT solutions. Our Managed Services offerings are expertly designed and engineered for your business, offering long-term peace of mind in knowing that your entire technology ecosystem is secure, supported, and scalable as new technologies and cyberthreats emerge.

managed IT services

What Is A Managed Services Provider (MSP)?

As an MSP, our goal is to provide your business with the IT functions you need to manage your day-to-day operations with an optimized return on your investment in technology. With our wide-ranging expertise, High Touch can serve as your complete, full-scale IT provider or deliver supplemental MSP services to complement your existing in-house IT team.

What’s Included In Managed Services?

Managed Services Packages

Premium

Our Premium Managed Services package is a white-glove, full-service IT Solution for your organization. Integrating best-in-class tools and advanced support, this package includes everything your business needs to comprehensively manage your overall IT infrastructure, including your computer hardware, networks, data, and cybersecurity.

IT Assist

Our IT Assist Managed Services package is designed for clients with at least one dedicated internal IT resource. With this solution, we provide Managed Services to supplement your existing IT solutions and expertise. By providing additional tools and services for your IT management, data backup and recovery, O365/M365 licensing, and/or cybersecurity solutions, we can help enrich your company’s overall IT ecosystem.

Geared towards solution enhancement, Help Desk services are not included in this package. IT Assist clients can always schedule assistance for projects and in-depth troubleshooting based on availability through our centralized Service Delivery Coordinators.

Why High Touch Managed Services?

High Touch has nearly 40 years of experience in providing managed IT solutions for businesses. As your technology partner, we understand the importance of delivering forward-thinking technology solutions that offer your organization continued peace of mind, accessibility, best-in-class support, and security.

24/7/365 U.S.-Based Support for Critical Issues

Dedicated Account Specialists

Remote/Hybrid Office Solutions

Managed Services Resources

Managed Services – What Is It?

New to Managed Services? Here’s where you can get started.

Managed IT Packages vs. A La Carte IT Solutions

Compare purchasing Managed Services as a package versus individual services.

How to Choose a Technology Partner

Learn what to look for and which questions to ask when selecting an MSP.

Certifications

2022 Cyber Verify AA Rated Company MSPAlliance®
AICPA SOC aicp.org/soc7so SOC for Service Organizations | Service Organizations
MSP Verify ™ Certification for Cloud & Managed Services