Your phone system is essential for keeping the day-to-day conversation going at your business. Oftentimes, phones are the main point of contact for customers and employees. Whether your business is just getting started, looking to improve its communications, or modernizing to enable a remote workforce, High Touch Technologies can help you discover the perfect phone system to meet your business’s needs.
Cloud-Based Phone Systems
Think of a cloud-based phone system as a complete hardware, support, and service package, rather than just a phone. With a cloud-based or hosted phone system, your main system hardware components are located off-site and owned by a third-party provider. Outside of the phones themselves, there is typically minimal hardware required on-site. Cloud-based phone systems use your broadband connections to make and receive phone calls via the internet.
Cloud-based phone systems forego the upfront cost of hardware, software, and licensing associated with on-premise PBX (private branch exchange) phone systems. Alternatively, cloud-based phone system providers roll equipment costs into your monthly recurring seat and user costs. This recurring service fee typically includes all security updates, maintenance, and support for your phone system.