IT Support Services
High Touch Technologies provides support to small and medium-size businesses and organizations around the globe. High Touch provides a comprehensive solution that enables business owners and administrators to concentrate more on growing their business and worrying less about Information Technology (IT). We can be your complete IT solution provider, including support of all your servers, desktops, and applications. Your systems can be monitored and supported both remotely and locally 24-7 so problems are fixed before compromising your work-flow.
Server and Desktop Management
We proactively update, back up, and manage all your computers and servers remotely. Every aspect of your network is monitored and issues are spotted and fixed before they cause problems.
You receive live telephone support from a High Touch employee here in the U.S. should you have a problem. We can fix most issues remotely so you don’t have to wait for a technician to come to your office.
On-site Support and Emergency Response
We provide on-site support as required and will regularly schedule visits to perform routine service and optimization of your IT systems. We can also provide emergency visits for unforeseen failures, troubleshooting, and repairs.