Delivering Impeccable Service
You might not know it, but hiding inside High Touch’s walls is an unsung hero responsible for orchestrating the delicate balance of packages and shipments that keep our operations running smoothly—meet Michelle Atherton!
While Michelle didn’t necessarily envision a career in technology, she found a unique fit at High Touch. She’s a versatile team member who seamlessly executes her role, making her an indispensable asset to the High Touch team. In this Employee Spotlight, we’ll dive into Michelle’s role and illustrate how she ensures High Touch maintains a smooth operation.
Checking More Than Just the Boxes
As High Touch’s Shipping and Receiving Clerk II, Michelle’s day is a whirlwind of activity. She handles everything, from shuffling boxes to managing deliveries and shipments, ensuring packages find their way to their intended destinations with precision.
“Every day can be an adventure,” Michelle says with a smile. “Depending on what’s getting shipped out and delivered, there’s never a dull moment in our distribution center.”
But what truly sets Michelle’s role apart at High Touch is her adaptability. Her versatility is celebrated, and she eagerly assists in purchasing and other related functions whenever the need arises. It’s the diversity of her work that keeps her motivated.
“I’ve had the opportunity to work with numerous teams on a variety of projects,” Michelle explains. “I enjoy being part of a big, innovative team where everyone brings something interesting and unique to the table.”
A Passion for Excellence
Not only is Michelle motivated by variety, but also a deep-seated pride in her job. “I love what I do and genuinely care about making things run smoothly, knowing everyone gets what they need on time.”
Sometimes, the best career paths are the unexpected ones—in a dynamic field like technology, there’s room for diverse talents and skills. “I kind of stumbled across the opportunity at High Touch, and it turned out to be the perfect role I was looking for.”
Given the opportunity to explore another role at High Touch, Michelle’s eyes turn toward some of the related work she’s done in the accounts receivable/payable realm. “I’d love to dive deeper into the financial side of things and learn how the company works from a different perspective.”
17 Things You Might Not Know About Michelle Atherton
As part of our Employee Spotlight interview, we ask a series of lighthearted questions to highlight the unique, diverse personalities that make our High Touch team great. Michelle’s heartstrings stretch all the way to Kansas City, thanks to her granddaughters, as she reveals a desire to make a splash in a pool of money and confesses to speaking “purrfect’” English with her pets.
1. If you could move to any other High Touch market, which one would you choose?
Kansas City to be closer to my granddaughters.
2. If you could jump into a pool of anything of your choosing, what you fill it with?
Money.
3. What’s one quirky thing people don’t know about you?
I talk to my pets like they are human.
4. Is a hot dog a sandwich?
No.
5. Who or where would you haunt if you were a ghost?
My husband.
6. What was your first job?
Dairy Queen.
7. Does a cyclops wink or blink?
Wink.
8. What’s something you wish you could automate?
Laundry.
9. What’s your favorite mobile app or website?
Pinterest.
10. Do you have any pets or kids?
Two girls, one stepdaughter, and two stepsons. I also have two cats and one dog.
11. What’s the most awkward thing you do on a regular basis?
I really do not know—if I do it on a regular basis, I’m not sure I would think it’s awkward.
12. What’s your spirit animal and why?
Wolf, because they are beautiful, wild, and free animals.
13. If you could breed two different animals together, which two would you pick, and what would you call the new lifeform you’ve created?
Rabbit and a cat—a rabcat.
14. Would you rather go 30 days without your phone, or three months with no dessert?
No phone.
15. What’s something you always do wrong the first time?
I always measure things wrong the first time.
16. If you had a warning label, what would it say?
Proceed with caution.
Bringing the Human Touch to Technology.
In the ever-evolving domain of technology, where automation and algorithms tend to dominate discussions, employees like Michelle emphasize the vital role humans play in delivering a personalized touch to our services. Her role serves as a reminder that technology, at its core, is a tool designed to help serve individuals.
At High Touch, we understand that business isn’t just about cutting-edge technology—it’s also about the committed, passionate individuals who power operations.
If you’re interested in learning more about our Managed Services, Cybersecurity, and Point of Sale Software solutions supported by Michelle and her team, reach out to us. We’re excited to show you how we bring the human touch to technology and business.