Break-Fix IT Vs. Managed IT Services: Which Is Right for Your Business?
Compare break-fix IT with managed IT services to understand how support, maintenance, pricing, and responsibilities differ (and what to ask before choosing an IT provider).
How To Prepare for a Cyber Insurance Application
Preparing for cyber insurance takes more than checking boxes. Learn what business and technical information to gather, which cybersecurity controls insurers may ask about, and how your IT team, broker, and technology partner can help you provide accurate answers.
How to Create A Strong Password
To create a strong password, use at least 15 characters and make it unique to one account. Choose several unrelated words if you need to remember it, or use a password manager to generate and store a random password. Avoid personal information and predictable substitutions, then protect the account with MFA or a passkey.
Microsoft Entra Passkeys: How To Prepare for SMS and Voice MFA Retirement
Microsoft is making passkeys the default authentication experience in Entra ID and retiring Microsoft-provided SMS and voice authentication. Learn the important dates and how to prepare users before February 1, 2027.
Employee Spotlight: Gwen Andersen
Meet Gwen Andersen, a High Touch Customer Success Manager who helps clients navigate hardware, licensing renewals, and practical technology recommendations.
How To Run a Cybersecurity Tabletop Exercise
Learn how to run a cybersecurity tabletop exercise to test your incident response plan, uncover gaps, and prepare your team for a real cyberattack.
Email Security: 7 Red Flags Every Employee Should Know Before Opening an Email
Learn seven email security red flags that can reveal phishing, BEC, malicious QR codes, links, and attachments before your business is put at risk.
Does Your Business Need an AI Acceptable Use Policy?
Discover why every business needs an AI Acceptable Use Policy and how to create one. Learn key policy elements and practical steps to govern AI use. Book a consultation with High Touch for customized AI governance guidance.
What Is an AI Browser?
Learn what a prompt injection attack is, how it affects AI tools like ChatGPT and Copilot, and what businesses can do to reduce AI security risk.
What Are Prompt Injection Attacks?
Learn what a prompt injection attack is, how it affects AI tools like ChatGPT and Copilot, and what businesses can do to reduce AI security risk.
Is Your Business Truly Compliant?
Struggling with cybersecurity compliance? Learn how your business can meet compliance and cybersecurity requirements, reduce risk, and stay audit-ready with expert guidance.
How To Create an Incident Response Plan
Learn how to create an incident response plan that prepares your business for cyber threats. Define roles, improve response time, and protect operations with expert guidance from High Touch Technologies.
5 Things to Consider Before Scanning Your Next QR Code
QR code scams and quishing attacks are on the rise. Learn how to spot QR code phishing risks, protect your business, and train your team to avoid costly cybersecurity threats.
Employee Spotlight: Desmond Pickard
Meet Desmond Pickard, Senior Systems Engineer at High Touch Technologies, and learn how he helps businesses improve networks, cybersecurity, and IT systems.
Email Security: How To Protect Against Phishing, BEC, and AI Impersonation
Protect your business from phishing attacks, business email compromise (BEC), and AI-driven impersonation. Learn how modern email security works, where vulnerabilities exist, and what steps you can take today to strengthen protection, reduce risk, and avoid costly cyber incidents.