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High Touch President and CEO Wayne Chambers Announces Retirement

By March 8, 2019 No Comments

Wichita, Kan.—(March 8, 2019)—Wayne Chambers, President and CEO of High Touch Technologies, has made his retirement official. He’s ready to trade his fast-paced life of leading one of the Wichita’s largest technology companies for the quiet life with family on his southeast Butler County farm.

Chambers began his tenure at High Touch in 2005 following three decades of experience in finance, operations, marketing, and franchising. A graduate from Wichita State University, accepting the position at High Touch was a homecoming of sorts for Chambers. Prior to serving as High Touch’s President and CEO, Chambers served as Executive Vice President of Administration for Advance America.

Why Now?

For Chambers, 35 years has been enough time buttoning up a suit and tie. Now, it’s all about lacing up his boots. “I’ve accomplished a number of things I set out to do and have a good team in place to move the company forward,” states Chambers. “I’m ready to spend time with my family and raise cattle full time now.”

Chambers’ leadership has been essential in moving High Touch to its next growth phase. When he started his tenure at High Touch, he knew there was a fountain of potential he could tap into. Since he moved into the big corner office, Chambers diversified High Touch’s portfolio from one main source of revenue to five major lines of business, doubling the size of the company in terms of revenue and number of employees.

In the beginning, approximately three-quarters of the company’s revenue depended on supporting the rent-to-own industry with software. Chambers led multiple product innovation initiatives to diversify High Touch’s client portfolio, such as expanding High Touch’s IT Solutions offerings, diversifying the number of industries High Touch supports, and most recently, applying High Touch’s point of sale software development skills to the restaurant industry.

Not only did Chambers help position High Touch as a leader in the Wichita area, but through diversification, he helped expand the company’s Midwest footprint by completing a number of acquisitions during his tenure. Currently, High Touch supports several thousand clients in 50 states, 2 countries, and 6 territories.

His leadership success hasn’t gone unnoticed. High Touch has received many honors and awards while Chambers has been the chief executive, including national recognition as a Top-100 Managed Service Provider, being named to the VAR 500 and CRN Solution Provider 500 lists, being named an outstanding business partner to such multinational corporations as Dell, Microsoft, ShoreTel and HP, and being named by The Wichita Business Journal as Best in Business, Healthiest Employer, two-time winner of Newsmaker of the Year award, and as a Best Places To Work company. Other accolades in the community include the recipient of the Over the Years Award by the Wichita Chamber of Commerce and the Hometown Hero Award by Special Olympics for hosting the National Softball Tournament in 2015.

In addition, under Chambers’ leadership, High Touch transitioned to a 100 percent employee-owned company.

Development Through Community Involvement

As President and CEO, Chambers developed a reputation as a skilled community leader and mentor. He’s been recognized for his leadership skills, serving as a commencement speaker for Butler Community College and Wichita State University. Currently, he serves on the boards of many well-known organizations, including Greater Wichita Partnership, Wichita Community Foundation, and the National Advisory Council for the WSU Foundation and several for-profit companies.

Chambers’ passion for philanthropy also includes services to Rainbows United, Kansas Special Olympics, and Girl Scouts of Kansas Heartland.

Looking to the Future

“I might be retiring, but I’ll still be hanging around to support High Touch and Wichita when I can,” states Chambers. “I’ll continue serving on High Touch’s Board of Directors as well as serve my board positions in the community.”

While this notice comes as Chambers’ official public announcement, High Touch’s Board of Directors has been working to identify a successor for several months. Once confirmed, Chambers will help High Touch through a month-long transition period where he will visit clients and outer markets, introducing High Touch’s new chief executive and gradually handing over the reins.

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