Employee Spotlight: Bill Jones

Bill’s journey into the realm of technology is a testament to his enduring fascination with its intricate workings.

“I’ve grown up around tech and have always leaned into the mechanics of computer technology,” reflects Bill. “Controlling and manipulating electronic devices has always been my thing. We were shown a CD-ROM video of some dinosaurs in early grade school, and I couldn’t believe the video was playing off a CD—I always thought videotape was the only way to watch video. I’ve been chasing that tech ‘high’ ever since.”

His first job? He volunteered at the Wichita Art Museum kitchen for a little bit before he could get a “real” job at 15. His first paying job was at a restaurant called Bernie’s Pizza in Wichita. “We made pizza, in case you didn’t know,” Bill laughs.

Among the countless projects Bill has taken on since he joined the team in 2018, one sticks out in particular: working on the Nigel restaurant point-of-sale system. “It was a fun challenge to travel on-site, troubleshoot issues, and help set up new equipment for restaurants transitioning to Nigel,” states Bill.

What keeps Bill going day in and day out? It’s the spirit of teamwork that fuels his motivation. “The NOC team is a small but mighty one. Thus, teamwork is critical, as we’re only as strong as our weakest link,” states Bill. “This motivates me to be successful at work.”

“I’m also motivated by being able to buy new, expensive toys for myself,” Bill jokes.

While technology is undoubtedly his forte, Bill’s curiosity extends into the marketing world. “I’ve always enjoyed creating digital content like music, and I would like to see how digital content creation plays into the role at High Touch,” he states.

As part of our Employee Spotlight interview, we ask a series of lighthearted questions to highlight the unique, diverse personalities that make our High Touch team great. Buckle up with us as we take a trip into Bill’s mind, which involves contemplating a dip in a Floam-filled pool, officiating weddings as a “Dudeist priest,” and imaginary automatic drive-thru pharmacies.

1.    If you could move to any other High Touch market, which one would you choose?

Realistically, Kansas City, but any of the markets would be fine. I think I’ve lucked out on being in Wichita, though. ;)

2.    If you could jump into a pool of anything of your choosing, what would you fill it with?

The safe answer is Floam. Remember Floam?

3.    What’s one quirky thing people don’t know about you?

I’m an ordained minister of the Church of the Latter-Day Dude. I’m a “Dudeist priest” and can officiate weddings and funerals in the state of KS. Haven’t done a funeral yet, thankfully.

4.    Is a hot dog a sandwich?

It’s a tube of processed meat.

5.    Who or where would you haunt if you were a ghost?

Somewhere in Japan would be cool. Would like to know beforehand if I’d have to take a flight or just float there.

6.    What was your first job?

I volunteered at the Wichita Art Museum kitchen for a little bit before I could get a real job at 15. My first paying job was at a place off of Kellogg and Maize called Bernie’s Pizza. We made pizza, in case you didn’t know.

7.    Does a cyclops wink or blink?

Both, but leaning more towards blink.

8.    What’s something you wish you could automate?

I guess pharmacy drive-thrus? I don’t know why I have to wait so long to pick up my meds all the time.

9.    What’s your favorite mobile app or website?

It’s a toss-up between Jimmy Johns and Tinder, although I’ve had more success with Jimmy Johns.

10.  Which famous person would you have dinner with and why?

Probably Kirk Hammett from Metallica. I love his vibe and interest in music, guitar playing, and horror.

11.  Do you have any pets or kids?

None. My roommate and his girlfriend both have dogs. Does that count?

12.  Do you do any volunteer or community service work?

Nah, I’m too selfish with my personal time.

13.  What’s the most awkward thing you do on a regular basis?

Pick boogers or skin—mine, not other people’s.

14.  What’s your spirit animal and why?

Buffalo. They’re big, and they like to eat.

15.  If you could breed two different animals together, which two would you pick, and what would you call the new lifeform you’ve created?

The only real answer to this is a catdog. It’s a dog and a cat.

16.  Would you rather go 30 days without your phone, or three months with no dessert?

The modern world requires modern tech—I need my phone for my job, so I’d rather go without dessert. I’d also rather go without dessert on top of that.

17.  Do you have any superstitions?

I believe there has to be life outside of Earth. We can’t be the only ones!

18.  What’s something you always do wrong the first time?

Spelling “opportunity” because I incorrectly correct myself in stating ‘it’s “ro” not “or” yet I somehow still mess it up by spelling it “opprotunity” (I had to make sure autocorrect didn’t fix this). ENTHRALLING!

19.  If you had a warning label, what would it say?

Tries to be funny and tells bad jokes. Also, don’t start the “gif vs jif” argument.

20.  You’ve been given an elephant. You can’t give it away or sell it. What would you do with the elephant?

Don’t tell me what to do—I’m giving this elephant a proper home at one of the local zoos. Before I do that, though, gotta pet the big lug.

In an industry often perceived as cold and impersonal, Bill helps us bring the human touch to technology. Grounding himself in personal interactions, he believes in treating others with respect and curiosity—whether over the phone or in person, Bill thrives on genuine connections, transparency, and open communication.

For Bill, It’s not just about fixing technical glitches but building lasting relationships.

If you’re interested in learning more about our Managed Services, Cybersecurity, and Nigel Point of Sale Software solutions supported by Bill and his team, contact us. We’re excited to show you how we bring the human touch to technology and business.