Should You Choose Acumatica or Netsuite ERP for Your Business?

Regarding operations and finances, choosing the right ERP software for your organization is one of the most significant decisions you might have to make. You’ll use the system to organize your data and make decisions that affect the long-term well-being of your business and employees. No pressure, right?

enterprise resource planning (ERP)

Acumatica vs. Oracle Netsuite

Compared to Netsuite, Acumatica is the newcomer to the ERP stage.

The ERP software game is essentially an arms race if you’re comparing features alone—there are more similarities than differences between Acumatica and Netsuite. For example, both offer industry-specific configurations, which helps streamline the implementation process and feature sets. Both solutions have similar CRM pieces as well.

One of the biggest differentiators between Acumatica and Netsuite is pricing and how you pay for the software.

Netsuite Pricing Model

With Netsuite’s per-user pricing model, you must purchase a license for everyone in your organization who uses the software. This pricing model can be restrictive for organizations of any size. Small and medium-sized organizations are held back by the initial price point. Conversely, larger organizations can be restricted by the number of people who have licenses and access to the software, limiting the effectiveness of implementing the ERP software organization-wide.

Acumatica Pricing Model

With Acumatica, you get flexibility when it comes to pricing. This model allows organizations to securely open up Acumatica to everyone and remove the painful costs of information silos.

By default, Acumatica is priced based on transaction volume and features rather than user count. Think of your cost like an electric bill rather than a license fee.

We know that this pricing model can be uncomfortable since transaction volume can fluctuate, which is why Acumatica bases this pricing on a range and not an exact number. Also, if you have a couple of busy months, that’s OK—you won’t be penalized for a couple of months of increased transaction volume. Finally, Acumatica has a cost-effective solution if you have substantial transaction volumes.

6 Reasons Why Clients Choose Acumatica Over Netsuite

1. You Own Your Data.

In the ERP software industry, there are some nightmare stories when it comes to Netsuite and extracting data. Unfortunately, with Netsuite’s chosen development language, extracting or migrating data is difficult and costly.

Acumatica is hosted in Amazon Web Services and relies on common development languages, making it easy for you to access your data and take it with you wherever you need to go. Acumatica’s automated backup service and snapshot feature allow you to have a fully relational copy of your data anytime.

2. You Know Your Team.

Oracle is a huge corporation. Getting a direct, consistent line of support can be challenging for customers.

High Touch is your personal implementation and support team for Acumatica. All businesses are unique—the implementation process requires direct support and fine-tuning, especially for small and medium-sized organizations. In our experience, having a direct line of support is essential for success.

When you choose High Touch as your Acumatica implementation partner, you can rest assured knowing our team knows your business and ERP system inside and out. You’ll be on a first-name basis with everyone who helps support your Acumatica software for the entire journey.

3. You’ll Understand How to Use It.

How do you prefer to learn? Throughout the Acumatica implementation process and beyond, our team of experts works directly alongside you to provide learning opportunities and answer any questions you may have. Additionally, Acumatica has a robust library of training videos to help guide you through the process.

Conversely, Netsuite relies primarily on self-serve options for learning the software. With complex software systems like ERP, we’ve learned that customers can do more with the software for their business when they have a defined training process and point of contact for support.

4. You Understand the Implementation Process.

ERP software isn’t a simple plug-and-play solution. When you’re organizing and streamlining data for your entire organization, it’s critical that you have a plan.

Our ERP Software team has a defined, tested, and proven process for implementing Acumatica, including design, testing, calibration, training, and support. Here are 10 questions you should ask when choosing an ERP partner.

5. You Gain Access to a Complete Library of Integrations (and More).

Developed with an open API, Acumatica has over 250 existing integration partners in its marketplace that extend its already robust functionality. If your business relies on specific software that needs to be integrated with Acumatica, the odds are good that there’s already an integration that’s ready to go.

For complex or new integrations, High Touch has an entire Custom Software Development team to help support Acumatica integrations, if needed.

6. You Understand the Total Cost of Ownership

The size of your company and the number of users isn’t a ceiling for companies choosing Acumatica ERP. Acumatica has a unique pricing model that allows your company to grow without worrying about purchasing per-user licensing for everyone.

If you’re considering Netsuite, be sure to investigate costs for your second year and beyond.

We Meet Your Needs.

Our team specializes in implementing and supporting Acumatica ERP for small and medium-sized organizations. To learn more about Acumatica, contact us. We’re happy to help, provide a demo, or answer any questions you might have about ERP software for your business.