Microsoft Dynamics 365 unifies your organization’s Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP) capabilities, breaking down data silos using modern, intelligent applications. Providing specific, purpose-built applications, Microsoft Dynamics 365 aids critical business processes, like sales, field services, operations, and customer service.

As a technology partner, High Touch implements, maintains, and supports new and existing Microsoft Dynamics 365 CRM solutions. Contact us to learn more about High Touch’s CRM and ERP expertise and services.

When you employ Microsoft Dynamics 365, you enable your business to:

• Engage customers. Build personalized, meaningful sales experiences using intelligent insights derived from customer data.
• Empower employees. Open doors of success for your employees by sharing processes, tools, and guidance.
• Transform products. Use data as a strategic asset to proactively automate processes and engineer new business models, services, products, and experiences.

Purpose-built

Start with what you need, then grow at your own pace. With Dynamics 365, you can customize your experience based on your budget and industry. As your business grows, Dynamics 365 allows you to enable new apps and business process scenarios.

Productive

Dynamics 365 integrates familiar, easy-to-use productivity tools, like Microsoft Outlook, that employees use every day. You can use Dynamics 365 applications on various platforms, including Windows, iOS, and Android.

Intelligent

There’s an ever-increasing need to engineer smart business actions from intelligent data analysis. Dynamics 365 includes built-in AI capabilities for business intelligence and data visualization. Dynamics 365’s AI features employ machine learning intelligence, allowing your business to make product recommendations, analyze customer sentiment, and provide preemptive customer service.

Adaptable

With Dynamics 365, your business can grow, evolve, and transform on an extendable platform. Dynamics 365 allows you to build composite applications that work with data stored across your Dynamics 365 applications.