Committed To Providing Secure Technology Solutions and Services

Wichita, Kan. — (February 23, 2023) — High Touch Technologies is excited to announce that it has successfully completed the Service Organization Control (SOC) 2 Type 1 audit.

Additionally, High Touch has completed the MSPAlliance’s MSP Verify Program (MSPV) certification process and earned the AA Risk Assurance rating for managed services and cloud computing providers.

“These three certifications are an outstanding testament to the level of service, support, and security the talented team at High Touch provides every day,” states High Touch President and CEO Derrick Nielsen. “Our team works tirelessly to deliver a world-class experience when it comes to service and security—these certifications are a hard-earned stamp of approval for all of High Touch’s employee-owners.”

2022 Cyber Verify AA Rated Company MSPAlliance®
MSP Verify ™ Certification for Cloud & Managed Services

What Is SOC 2 Type 1 Compliance?

SOC audits are the gold standard for technology providers when measuring information security practices, policies, procedures, and operations. The SOC 2 Type 1 certification ensures High Touch meets the audit’s requirements when measured at a specified point in time.

From a customer standpoint, being SOC 2 Type 1 compliant ensures High Touch has the proper controls and procedures in place to meet the audit’s requirements for security, privacy, and confidentiality—in a nutshell, High Touch has all the expected best practices and procedures in place to keep customers’ data safe.

The audit was completed by Bernard Robinson and Company, a North Carolina-based CPA and advisory firm.

What Is the MSP Verify Program (MSPV)?

The MSPV is recognized as the oldest certification program for managed services and cloud computing providers. The MSPV is based on the Unified Certification Standard™ (UCS) for managed services and cloud computing providers and developed by the International Association of Cloud and Managed Services Providers.

To earn the certification, companies need to meet a specific set of requirements—10 control objects and underlying controls deemed to be constituted as the crucial building blocks for a successful managed services and cloud computing practice.

Upon completing and submitting the required documentation, the results are evaluated by an independent third-party accounting firm for verification and signing of a public-facing report.

What Is the Cyber Verify AA Risk Assurance Rating?

Like the MSPV, the Cyber Verify certification is based on the UCS for managed services and cloud computing providers.

The Cyber Verify program evaluates many different aspects of a company’s service delivery, paying close attention to security. Cyber Verify evaluates internal service delivery security practices, business continuity of the provider, cyber insurance usage, and many other characteristics that are important in the evaluation process of customers seeking out professional and secure providers.

“Today, more than ever, the consumer needs assurance when it comes to matters of cyber security and IT risk. We are honored to award High Touch technologies with the ‘AA’ rated Cyber Verify seal and congratulate them on their exemplary display of dedication towards providing one of the highest levels of assurance possible to the consumer.” said Celia Weaver, President of MSPAlliance. “Today, less than 5% of the global MSP community has achieved an AA Cyber Verify rating, placing High Touch Technologies in an elite group of managed service and cloud providers worldwide.”

Cyber Verify uses the following rating system and is renewed annually, with High Touch earning an elite AA rating:

  • AAA. Evaluates the provider’s cybersecurity practices on a 3-12 month period of review.
  • AA. Evaluates the provider’s cybersecurity practices on a particular day.
  • A. Evaluates the provider’s cybersecurity practices on a thorough and in-depth self-attestation examination.

What Do These Ratings Mean for Current and Potential Clients?

“These certifications underscore High Touch’s commitment to providing secure, dependable technology solutions,” says Kevin Colborn, Senior Vice President of Network Operations/CIO. “When choosing a managed service provider, clients can rest assured knowing they’re partnered with an accredited, well-evaluated company with High Touch.”

We Make Things Easier.

As a technology partner, High Touch builds comprehensive technology solutions for businesses in any industry.

To learn more about High Touch’s MSP Verify accredited IT Solutions, including Managed Services, Hosted Solutions, and Cybersecurity, simply fill out a form, and our team will be in touch.