Remote IT Management
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High Touch History in San Antonio
In December 2015, High Touch Technologies further expanded our footprint in the South Texas area. A short drive from our Corpus Christi location, an office in San Antonio helped us build brand recognition and support for our offerings in South Texas. Our expertise, services, and budding reputation made San Antonio a perfect match to help us reach our goals.
High Touch was able to burst into the San Antonio market by acquiring Pinnacle Computer Solutions. This strategic move allowed us to expand our services in the South Texas area rapidly. We were able to provide excellent, growth-minded service to existing customers while marketing our services.
Kevin Colborn, Vice President and CIO of High Touch Technologies stated, “The acquisition of Pinnacle complemented High Touch’s focus of providing technology solutions and services to meet our customers’ business challenges and fit directly into our corporate growth strategy,”
By focusing on our clients’ needs, High Touch has continued to grow in the San Antonio area. We have a broad knowledge of IT solutions, providing complete, cost-effective services to our San Antonio clients.
Currently, High Touch delivers client-tailored software, technology and communication solutions that solve unique challenges for any sized business in any industry. With key strengths in RTO, healthcare, manufacturing, non-profit, professional services and utilities, High Touch helps businesses grow by expanding their technology and communications capabilities.
High Touch brings the human touch to technology, serving business clients with IT solutions, software solutions, security solutions, business communications, and website services. Headquartered in Wichita, Kan., High Touch also has offices in Corpus Christi, Dallas, Denver, and Kansas City.
High Touch Community Involvement
San Antonio Client Testimonials
”Coonrod Electric has been with High Touch for several years now, and has given us the support for our IT department that we lacked before our business relationship began. Anytime I come across a problem that I can’t handle alone, I know I can call to get the support to solve the issue. High Touch has shown a willingness to adjust to our specific IT needs, with a flexibility that is rare with most services these days. This is particularly important to us since we don’t fit the model of the traditional medium-sized business. I would recommend them over any other service I have seen, and our company plans on continuing our business relationship with them for the foreseeable future.Steven GarciaIT Manager
”I am fairly new to my company, and High Touch was in place when I came on board. From the beginning, the High Touch folks were engaging and responsive. I was facing a big software upgrade—while those are never painless, this one was particularly complex and difficult. I literally would not have survived it had they not been there! The engineers are very knowledgeable with different backgrounds, allowing them to cover almost any issue. The support team responds to issues quickly, and I always know what my support cost will be each month. High Touch is a top-notch firm, and I consider us lucky to have them on board.Jill LewisPractice Administrator
”The most difficult decision for me over the past year was switching IT companies. Can you put a price on sleep and or security? I can, and I was afraid of the initial cost. However, I took it to market and High Touch’s service is an excellent value. High Touch helps reestablish IT controls, streamlines our IT processes, and assists with any audits we may have. High Touch truly understands our operation and proactively recommends and implements improvements that add value. They keep our network up and running, so we remain efficient and successful. I’m grateful for the hard work and exemplary service provided by the High Touch team.Nicole MoralesChief Financial Officer and Corporate Accounting
”High Touch operates on a personal level with outstanding service. We have multiple locations, all of which are serviced in a timely manner. What impressed me was the depth of detail High Touch took to ensure our hardware was set up correctly. High Touch noted any deficiencies and made recommendations so that our system would be reliable. At the end of the day, this all comes down to doing business with professional staff that shows genuine concern when there is an issue, all in a timely manner. Good service is hard to find in any industry, and I feel High Touch provides great service.Bruce HarveyPresident and CEO
”Connecting with High Touch has been one of the best decisions our business has ever made. As our company grew, so did our need for reliable technology and support. When it was time to purchase new PCs a few years ago, we decided to give High Touch a chance. We have not been disappointed since. Their tech team is available to troubleshoot any problems that may arise on a day-to-day basis, and their level of support is unmatched. They have helped us restructure our entire network, upgrade our telecommunications system, redesign our website, and so much more.Ross PowerAdministrator